You can speak directly to our customer support team Monday - Friday 10am-6pm ET via email at support@adegen.com.
If you need support outside those hours, please send us an email at support@adegen.com and we’ll get back to you during the above hours o

<p>You can speak directly to our customer support team Monday - Friday 10am-6pm ET via email at <a href="mailto:support@adegen.com" rel="noopener" target="_blank">support@adegen.com</a>.</p><p>If you need support outside those hours, please send us an email at <a href="mailto:support@adegen.com" rel="noopener" target="_blank">support@adegen.com</a> and we&#x2019;ll get back to you during the above hours or browse our <a href="https://adegen.com/faq" rel="noopener" target="_blank">FAQs</a> to see if we&#x2019;ve already answered your question.</p><p><br></p><section class="article-info"><div class="article-content"><div class="article-body"><h4 id><a href="https://adegen.com/?utm_source=SupportDesk&amp;utm_medium=Gorgias&amp;utm_campaign=faq&amp;utm_term=banner" rel="noopener" target="_blank"><img src="https://cdn.shopify.com/s/files/1/0287/1033/8644/files/adegen_banner_5096e548-8163-48da-966d-5a30110eb1e4.jpg?v=1646242872" alt="Adegen | #1 Best Hair Regrowth Treatment" class="fr-fic fr-dii"></a></h4><hr><p><span class="wysiwyg-font-size-small">Legal Disclaimer: This content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or a qualified health provider with any questions you may have regarding a medical condition.</span></p></div></div></section>

When is customer support available?

We know you’re busy, so we want to make sure that we’re directing you to the right place:

If you have questions about hair loss treatments in general, we answer a lot of common questions on our blog and in our FAQ’s here.
If you have questions ab

<section class="article-info"><div class="article-content"><div class="article-body"><p>We know you&#x2019;re busy, so we want to make sure that we&#x2019;re directing you to the right place:</p><ul><li>If you have questions about hair loss treatments in general, we answer a lot of common questions on our&#xA0;<a href="https://adegen.com/blogs/news" rel="noopener" target="_blank">blog</a> and in our FAQ&#x2019;s&#xA0;<a href="https://adegen.com/faq" rel="noopener noreferrer" target="_blank">here</a>.</li><li>If you have questions about our specific hair loss treatments and have already read about our offering, we suggest emailing us at&#xA0;<a href="mailto:support@adegen.com" rel="noopener" target="_blank">support@adegen.com</a> (and if you want to learn more about how Adegen got started, you can do that right <a href="https://adegen.com/pages/start-here" rel="noopener" target="_blank">here</a>).</li></ul><p>In general, you can contact us at <a href="mailto:support@adegen.com" rel="noopener" target="_blank">support@adegen.com</a> with any questions. Our customer support hours are Monday - Friday, 10am - 6pm EST.</p></div></div></section><section class="article-info"><div class="article-content"><div class="article-body"><h4 id><a href="https://adegen.com/?utm_source=SupportDesk&amp;utm_medium=Gorgias&amp;utm_campaign=faq&amp;utm_term=banner" rel="noopener" target="_blank"><img src="https://cdn.shopify.com/s/files/1/0287/1033/8644/files/adegen_banner_5096e548-8163-48da-966d-5a30110eb1e4.jpg?v=1646242872" alt="Adegen | #1 Best Hair Regrowth Treatment" class="fr-fic fr-dii"></a></h4><hr><p><span class="wysiwyg-font-size-small">Legal Disclaimer: This content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or a qualified health provider with any questions you may have regarding a medical condition.</span></p></div></div></section>

How can I contact Adegen?

Looking for support? Our team is here to answer any questions you may have.

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Where do I start with Adegen?

Which Adegen products should I start with?

How do I use the Adegen products for best results?

Everything To Get You Started

How often should I use Adegen products?

Will I have to continue using Adegen products after I stop hair loss and my hair is restored?

What ingredients do Adegen products contain?

How much do Adegen products cost?

How long does a bottle of Adegen ARB Topical and ARB Shampoo+ last?

Are Adegen Products Expensive?

Why is the Adegen 10X Roller so important?

How long does the Adegen 10X Roller last?

How often should I use the Adegen 10X Roller?

How do I use the Adegen 10X Roller with the Adegen Topical solution?

How do I clean the Adegen 10X Roller?

Can you use the Adegen 10x Roller on your face?

What is the difference between the 10X Original Roller and the 10X Painless Roller?

The 10X Roller

When should I start using the Topical-15X?

What’s the difference between the Adegen Topical solutions (5, 15, and 15X)?

Why is it important to use enough of the Adegen Topical?

Where on my scalp do I apply the Adegen ARB Topical?

Can I mix the Adegen ARB Topical-5 And -15?

Why does Adegen Topical contain minoxidil?

Will the Adegen ARB Topical Solution stop frontal hair loss around the hairline and temples?

How often do I apply the Adegen ARB Topical Solution?

How do I apply the Adegen ARB Topical Solution–5/15?

ARB Topical

Why does the Adegen ARB Shampoo contain parabens?

Does Adegen Shampoo work for hair regrowth?

How often do I use the ARB Shampoo+ SM Brush?

ARB Shampoo+

How aggressive should I be with the Adegen SM Brush?

Should I brush my hair at night too?

Can I brush my hair after I've applied the Adegen Topical?

The SM Brush

Products & Kits

Why isn't my Adegen discount code working?

Which payment options do you accept?

How do I place an order?

I received the wrong product(s). What do I do?

Can I change my delivery address?

My Adegen Order Status is 'Unfulfilled' - What Does It Mean?

I need to change something on my order. How can I do that?

How do I track my order?

When will my order ship?

Why am I seeing multiple charges on my bank statement?

Are delivery charges refundable?

Will I have to pay international taxes & duties?

My USPS order that says "delivered," but I can't locate it. What do I do next?

Where is my shipment?

Do you offer refunds?

Does Adegen ship internationally?

Who can I contact about an order I placed?

Orders & Shipping

Why is my scalp flaking?

How do I become an Adegen reseller? Do you have any authorized resellers?

Why do we lose our hair?

Can Adegen help regrow hair on the side of the head?

Will Adegen help if I have diffuse patterned alopecia?

Why is my hair starting to shed?

Can I see results with the Adegen Topical if I'm a female?

Should I continue using PRP while on Adegen?

Is better to keep hair short when doing the Adegen protocol?

Should I stop taking Minoxidil, Propecia, and/or Finasteride when using Adegen products?